Jdigital Highlights Innovation, Compliance, and Responsible Gaming Initiatives
Jdigital, a prominent organization in the gaming sector, has been actively involved in various initiatives, focusing on innovation, regulatory compliance, and responsible gaming practices. Here’s a summary of their recent activities:
Celebrating Innovation at the Jdigital Awards
The 10th edition of the Jdigital Awards recently took place, recognizing outstanding achievements in the gaming industry. The awards celebrated innovation, dedication, and commitment among gaming operators. Categories included corporate ethics, technology, and social responsibility.
Strengthening Compliance and Security
Jdigital has been working closely with law enforcement to enhance security measures within the gaming industry. In Melilla, they collaborated with the National Police to review the PACS (Procedure for Access and Control of Gaming Venues) protocol. The goal was to analyze its effectiveness and address operational challenges related to its implementation across different regions. In Ceuta, Jdigital participated in the “Bet on Ceuta” event, hosting a roundtable discussion on market sustainability in the face of regulation and the risks associated with unlicensed gaming.
Legislative Updates: Focus on Customer Service Standards
Jdigital is closely monitoring the progress of the Customer Service Law, which is currently under review by the Congress of Deputies. The organization emphasizes the importance of this legislation in establishing consistent standards for customer service across all gaming channels. This will ensure a better experience for users.
Promoting Responsible Gaming
Jdigital is encouraging its members and the public to contribute to the Safe Gaming Program 2026–2030, launched by the Directorate General for Gaming Regulation (DGOJ). The deadline for submissions is July 18th. This program aims to strengthen policies aimed at preventing problem gambling in the coming years. Jdigital believes that collective input is crucial for developing effective strategies.
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